Terms & Conditions
Upvort policies · DEMO data only where labelled. Prices and tiers are PLACEHOLDER until the owner sets real tiers.
1. The service
Upvort is a Meta WhatsApp software service for businesses in Pakistan. It lets a business manage its own WhatsApp conversations, message templates, broadcasts, flows and order follow-ups in one panel. Upvort does not own your WhatsApp number or your WhatsApp Business Account (WABA): you connect your own WABA and your own phone number, and Meta's own charges for messages stay on your own WABA, separate from any Upvort platform fee.
Upvort is not Meta, not WhatsApp, and not a courier, bank or payment gateway. Meta's WhatsApp Business Policy and terms apply to your use of WhatsApp in addition to these pages, and Meta may change its rules, limits or charges at any time.
2. Your account
You are responsible for your panel account, your team members, and every message sent from your connected number. Keep your login details private. Tell us at once if you believe your account has been misused.
3. Your responsibilities
You must only message people who have opted in to hear from you, you must follow Meta's messaging rules (including the 24-hour customer-service window and approved templates outside that window), and you must not use Upvort for spam, fraud, deception, or any unlawful purpose. See the Acceptable Use page for the full list.
4. Payments
Platform fees, where set, are paid by the Pakistani methods shown on the Billing page: bank transfer, JazzCash or EasyPaisa. Payment proof is pending-manual-activation only: sending proof never auto-activates a plan. No payment gateway is connected until the owner connects one, and no payment is taken automatically. Meta's own message charges are billed by Meta on your own WABA and are never included in the Upvort platform fee.
5. Availability and liability
Upvort is provided as-is. We do not guarantee uninterrupted service, and we are not liable for losses caused by Meta downtime, courier delays, your own message content, or a third party's actions. Our total liability for any claim is limited to the platform fees you paid for the month in which the claim arose, where fees have been set; where no fee has been set, liability is limited to the greatest extent allowed by law.
6. Changes and ending
We may change these terms and will show the new version on this page. Continued use after a change means you accept it. Either side may end the service; on ending, your access stops and your data is handled as described on the Privacy page.
Contact
Questions about these policies: contact Upvort support at {{UPVORT_CONTACT}} or {{UPVORT_SUPPORT_EMAIL}}. These placeholders are replaced with live values by the owner at deploy time, server-side. Until then, no live contact value is shown here.
Prices and tiers on this site are the owner-approved tiers shown on Billing. Contact details here are PLACEHOLDER tokens until the owner sets live values.