Client Onboarding · 4 details
The client gives ONLY: (1) WABA ID, (2) Phone Number ID, (3) the System User token from the client's own Meta app, (4) the App secret from the client's own Meta app (Settings → Basic). Without (4), incoming messages are refused even when the connection shows Connected. Nothing else is asked from the client. After verification the client's WhatsApp connects automatically to this dashboard: inbound messages appear in the inbox, outbound messages go from the dashboard. A wrong input returns one plain-language error naming which of the 3 is wrong.
Step 1 — Create a client
Step 2 — Save the 4 details
Step 3 — Verify + connect
Client status
Webhook setup (admin only)
My clients
| Key | Name | Status | WABA set | Phone set | Token set | App secret | Webhook verified | Templates |
|---|
Admin only
Admin only: non-admins get 403. The webhook-setup value is shown to the panel admin only, to paste into the client's Meta app configuration — it is never shown in client status and never asked from the client.