AI Agent
Per-business knowledge only, from the business's own website/PDF/FAQ. Handover on price, stock, tracking, complaint, refund, order-change and unsure questions. Never invents an answer. No customer data is sent to any third-party AI.
Write about your business and products — including what must be emphasised — and upload product documents. The AI agent answers from this training plus the knowledge base, for this business only.
PDF (.pdf) and modern Word (.docx) documents are read as text automatically. Old .doc files, scanned/image-only PDFs, and encrypted PDFs cannot be read here. Saved training feeds the AI agent's replies (Ask AI, local auto-reply and provider auto-reply).